IT Service Management Expert

Job OverviewWe are seeking a seasoned ServiceNow expert to lead our team in delivering exceptional IT service management solutions.This is a challenging opportunity for a strong leader who can drive business outcomes, develop and implement best practices, and provide technical expertise to enhance our ServiceNow instance.

Service Delivery ExpertWe are seeking a seasoned Service Delivery Expert to establish and lead our comprehensive service delivery system from the ground up.Key ResponsibilitiesDesign, implement, and manage end-to-end service delivery frameworks.Develop and standardize processes, SLAs, and best practices for seamless service operations.Monitor and drive...

Workday Finance Professional RoleThis position involves delivering exceptional financial services utilizing Workday. The ideal candidate will have experience in managing financial processes and a deep understanding of financial systems.Implementation, configuration, and maintenance of Workday Financial Management modules to enhance business...

About this roleVisa Roots is a leading visa travel management company.Overview:We are seeking enthusiastic and customer-oriented professionals to join our team.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Deliver accurate information regarding services, procedures, and requirements.Handle...

Service Management Engineer PositionWe are seeking a highly skilled Service Management Engineer to fill this key role.Provide L2/L3-level support for Service Management (MIM) in a mission-critical banking environment.Responsibilities:Troubleshoot incidents and manage approved changes.Conduct root cause analysis for recurring issues and implement permanent...

Job OpportunityWe are seeking a skilled professional to fill the role of Service Coordinator in our Gurugram office. This is a full-time on-site position responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Key Responsibilities include:Handling customer...

Company DescriptionWith our three powerhouse brands—MakeMyTrip, Goibibo, and Redbus—we are pioneers of online travel in India, empowering millions of travelers with easy and instant travel solutions. We offer a wide range of services including flights, hotels, homestays, holiday packages, cabs, buses, and trains. Our innovations led to a NASDAQ listing...

Job Summary:We are seeking a seasoned IT leader to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment.Lead global IT service delivery across multiple locations, including manufacturing plants, R&D centres, corporate offices, and international sites spanning various regions.Manage day-to-day operations by serving...

Job Summary:We are seeking an experienced IT Service Management professional to lead structured training programs for graduate trainees on ITSM principles, ITIL practices, and service delivery models.This role involves mentoring and coaching fresh graduates in incident, problem, change, release, and service request management.The ideal candidate will have...

Job DescriptionAs a Senior Consultant, you will lead the design and implementation of customer service solutions. Your role involves delivering high-quality customer service processes that align with business objectives.The ideal candidate has in-depth functional expertise in customer service processes, including service orders, notifications, contracts,...