Service Delivery Expert

1 day ago

Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000

About this role

Visa Roots is a leading visa travel management company.

Overview:

We are seeking enthusiastic and customer-oriented professionals to join our team.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Deliver accurate information regarding services, procedures, and requirements.
  • Handle and resolve customer complaints and issues with empathy and efficiency.
  • Escalate complex queries to the appropriate internal departments.
  • Maintain detailed and organized records of all customer interactions and transactions.
  • Assist clients in completing required forms and documentation.
  • Offer expert consultation and guidance to clients on visa application processes and travel management.

Requirements:

  • Minimum 2 years of experience in a customer service or client support role.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • Ability to manage multiple tasks and prioritize effectively.
  • Knowledge of visa application procedures and travel management regulations is highly desirable.
  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Capable of working both independently and collaboratively in a team environment.

  • Service Delivery Expert

    5 days ago

    Varanasi, Uttar Pradesh, India beBeeServiceDelivery Full time ₹ 12,00,000 - ₹ 15,00,000

    Service Delivery ExpertWe are seeking a seasoned Service Delivery Expert to establish and lead our comprehensive service delivery system from the ground up.Key ResponsibilitiesDesign, implement, and manage end-to-end service delivery frameworks.Develop and standardize processes, SLAs, and best practices for seamless service operations.Monitor and drive...

  • Service Delivery Expert

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityWe are seeking a skilled professional to fill the role of Service Coordinator in our Gurugram office. This is a full-time on-site position responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Key Responsibilities include:Handling customer...

  • Service Delivery Lead

    2 days ago

    Varanasi, Uttar Pradesh, India beBeePharma Full time ₹ 9,00,000 - ₹ 12,00,000

    Service Operations ManagerJob Description:We are seeking a skilled Service Operations Manager to lead our service operations team. This role involves managing service delivery for press part tooling customers, handling Annual Maintenance Contracts (AMCs), and resolving customer complaints in a proactive manner.Responsibilities:Manage service operations to...

  • Service Delivery Manager

    1 day ago

    Varanasi, Uttar Pradesh, India beBeeITManager Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Summary:We are seeking a seasoned IT leader to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment.Lead global IT service delivery across multiple locations, including manufacturing plants, R&D centres, corporate offices, and international sites spanning various regions.Manage day-to-day operations by serving...

  • ServiceNow Delivery Expert

    1 week ago

    Varanasi, Uttar Pradesh, India beBeeArchitect Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: ServiceNow Architect We are seeking a highly skilled service delivery expert to join our organization. The successful candidate will have 6+ years of experience working in a design and development role for a ServiceNow platform.Key Responsibilities:Collaborate with stakeholders to understand user requirements and determine system...

  • Customer Service Delivery Specialist

    2 weeks ago

    Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 10,00,000 - ₹ 13,00,000

    Customer Service Delivery Specialist Job DescriptionThis role is responsible for providing exceptional customer service and technical support to customers worldwide. The successful candidate will possess excellent communication skills, be able to troubleshoot complex issues, and have a strong understanding of commerce platform concepts and procedures.

  • IT Service Management Expert

    1 week ago

    Varanasi, Uttar Pradesh, India beBeeServiceNowLead Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job OverviewWe are seeking a seasoned ServiceNow expert to lead our team in delivering exceptional IT service management solutions.This is a challenging opportunity for a strong leader who can drive business outcomes, develop and implement best practices, and provide technical expertise to enhance our ServiceNow instance.

  • Financial Services Expert

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeFinancial Full time ₹ 19,44,000 - ₹ 25,12,000

    Workday Finance Professional RoleThis position involves delivering exceptional financial services utilizing Workday. The ideal candidate will have experience in managing financial processes and a deep understanding of financial systems.Implementation, configuration, and maintenance of Workday Financial Management modules to enhance business...

  • IT Service Management Expert

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeServiceManagement Full time US$ 80,000 - US$ 1,50,000

    IT Service Management ConsultantWe are seeking a highly skilled IT service management consultant to join our team. As a technical consultant, you will be responsible for designing and developing ServiceNow solutions to improve IT service delivery capabilities within the organization.The ideal candidate will have experience in implementing and supporting ITSM...

  • Strategic Project Delivery Specialist

    5 days ago

    Varanasi, Uttar Pradesh, India beBeeProject Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Project Leadership ExpertWe are seeking an exceptional Project Leadership Expert to lead our project delivery teams.This role is ideal for experienced professionals who have a proven track record of delivering complex projects on time and within budget.As a Project Leadership Expert, you will be responsible for developing and implementing project management...