Luxury Living Experience Manager

2 weeks ago


Hyderabad, Telangana, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000
Resident Manager Job Description

The Resident Manager is responsible for overseeing customer service and support processes, ensuring a seamless living experience for residents.

  • Oversee customer service & support processes to enhance resident satisfaction.
  • Be the champion of resident experience: Ensure a positive living experience for all residents, addressing their needs and fostering a strong sense of community.
  • Manage property financial performance, actively managing costs and maximizing profitability.
  • Drive occupancy and revenue growth through proactive sales strategies.
  • Ensure compliance and safety by upholding company policies and regulations.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A graduate degree in hotel management or a relevant field.
  • Minimum 1-4 years of experience in a five-star hotel or co-living setup.
  • Excellent customer issue handling skills.
  • Experience in managing operations, including maintenance, cleanliness, and efficiency.
Benefits

This role offers opportunities for career growth and development, as well as a competitive compensation package.



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