
Luxury Retail Manager
3 days ago
As a dynamic and experienced retail leader, you will spearhead store operations and drive the success of our boutique.
- End-to-end ownership of the store's sales performance
- Build relationships with high-net-worth clients to close jewelry sales
- Provide strategic leadership and direction to the team, setting clear goals to drive sales and profitability
- Develop sales strategies to increase revenue and achieve targets
- Foster a positive work environment, motivating the team to deliver excellent customer service
- Lead by example, engaging with customers to build relationships and drive sales
- Handle customer inquiries and complaints in a professional manner
- Monitor sales performance and identify opportunities for improvement
- Conduct regular performance evaluations and provide feedback to staff
- Maintain high standards of visual merchandising and cleanliness in the boutique
- Manage staffing needs to ensure adequate coverage and meet customer demand
- An MBA from a leading institution and a fashion graduate degree
- Proven experience in luxury retail management with at least 5 years of experience
- Exceptional ability to sell and engage with high-net-worth clients
- Strong leadership and management skills to inspire and motivate the team
- Excellent communication and interpersonal skills to build rapport with customers
- Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment
- Knowledge of fashion trends and luxury brands
- Ability to multitask and work well under pressure
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