Technical Cisco Voice and Video Solutions Specialist

4 days ago


Hyderabad, Telangana, India ValueLabs Full time
Job Summary

We are seeking a highly skilled and experienced Technical Cisco Voice and Video Solutions Specialist to join our team at ValueLabs. The ideal candidate will have a deep understanding of Cisco Unified Communications Manager (CUCM), Cisco Expressway, and video conferencing solutions.

Key Responsibilities:
  1. Design and Deployment: Design and deploy Cisco Voice and Video solutions from scratch, including CUCM, Cisco Expressway, and video conferencing solutions.
  2. Setup and Configuration: Set up and configure CUCM systems, including provisioning, modifying, and revoking extensions.
  3. PRI Gateway Deployment: Deploy PRI gateways, including installing gateway routers, configuring from scratch, installing and configuring PRI lines, and configuring internal and external dial patterns.
  4. Call Routing: Configure call routing knowledge, including internal and external dial patterns.
  5. Call Detail Reporting: Design and implement call detail reporting, including data collection, analysis, and visualization.
  6. Session Manager: Configure and manage Session Manager, including call control, call routing, and call management.
  7. System Manager: Configure and manage System Manager, including system monitoring, system reporting, and system administration.
  8. Call Management System: Configure and manage Call Management System, including call recording, call monitoring, and call analytics.
  9. Cisco Expressway: Configure and manage Cisco Expressway, including remote access, secure connectivity, and collaboration.
  10. Cisco Unity Voice Mail: Configure and manage Cisco Unity Voice Mail, including voice mail administration, voice mail reporting, and voice mail analytics.
  11. Video Conferencing: Configure and manage video conferencing solutions, including Cisco Room Kits, cloud video collaboration, and video conferencing analytics.
  12. Periodic Upgrades and Security Updates: Perform periodic upgrades and security updates of the system, ensuring minimal disruption to business operations.


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