Senior Systems Engineer
21 hours ago
We are seeking a highly skilled and experienced Senior Systems Engineer to join our team at ValueLabs, specializing in Cisco Voice and Video solutions. The ideal candidate will have a deep understanding of Cisco Unified Communications Manager (CUCM), Cisco Expressway, Cisco Unity Voice Mail, and video conferencing solutions.
About the RoleThe successful candidate will be responsible for leading the implementation of Cisco Voice and Video solutions, ensuring seamless integration with existing infrastructure, and providing exceptional customer support.
- Design and deploy Cisco Voice and Video solutions from scratch, including CUCM, Cisco Expressway, and video conferencing solutions.
- Setup and configure CUCM systems, including provisioning, modifying, and revoking extensions.
- Deploy PRI gateways, including installing gateway routers, configuring from scratch, installing and configuring PRI lines, and configuring internal and external dial patterns.
- Configure call routing knowledge, including internal and external dial patterns.
- Design and implement call detail reporting, including data collection, analysis, and visualization.
The ideal candidate will have 5-7 years of experience in designing, deploying, and managing Cisco Voice and Video solutions. A strong understanding of call routing, call detail reporting, and call management is also required. Experience with periodic upgrades and security updates of Cisco Voice and Video systems is essential. Excellent technical leadership and customer support skills are also necessary.
Key ResponsibilitiesIn this role, you will be responsible for:
- Leveraging your expertise to design and deploy Cisco Voice and Video solutions that meet the needs of our customers.
- Configuring and managing CUCM systems to ensure seamless communication between teams.
- Deploying and configuring PRI gateways to enable reliable voice and video connectivity.
- Developing and implementing call routing strategies that maximize efficiency and minimize errors.
- Analyzing and visualizing call detail data to identify trends and areas for improvement.
You will work closely with our team to ensure that all solutions are implemented on time, within budget, and to the highest standards of quality.
RequirementsTo be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Engineering, or related field.
- 5-7 years of experience in designing, deploying, and managing Cisco Voice and Video solutions.
- Strong understanding of CUCM, Cisco Expressway, and video conferencing solutions.
- Experience with periodic upgrades and security updates of Cisco Voice and Video systems.
- Excellent technical leadership and customer support skills.
We offer a competitive salary of approximately ₹1,200,000 per year, depending on experience and qualifications.
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