Enterprise Voice and Video Architect

4 days ago


Hyderabad, Telangana, India ValueLabs Full time

We are seeking a highly skilled Senior Systems Engineer to join our team at ValueLabs, specializing in designing, deploying, and managing Cisco Voice and Video solutions.

About the Role

This is an exciting opportunity for a seasoned professional with extensive experience in leading the implementation of Cisco Voice and Video solutions. As an Enterprise Voice and Video Architect, you will be responsible for ensuring seamless integration with existing infrastructure and providing exceptional customer support.

Your primary focus will be on designing and deploying Cisco Voice and Video solutions from scratch, including CUCM, Cisco Expressway, and video conferencing solutions. You will also set up and configure CUCM systems, deploy PRI gateways, configure call routing, and implement call detail reporting.

Key Responsibilities
  • Design and deploy Cisco Voice and Video solutions, including CUCM, Cisco Expressway, and video conferencing solutions.
  • Set up and configure CUCM systems, including provisioning, modifying, and revoking extensions.
  • Deploy PRI gateways, including installing gateway routers, configuring from scratch, installing and configuring PRI lines, and configuring internal and external dial patterns.
  • Configure call routing knowledge, including internal and external dial patterns.
  • Implement call detail reporting, including data collection, analysis, and visualization.
  • Configure and manage Session Manager, including call control, call routing, and call management.
  • Configure and manage System Manager, including system monitoring, system reporting, and system administration.
  • Configure and manage Call Management System, including call recording, call monitoring, and call analytics.
  • Configure and manage Cisco Expressway, including remote access, secure connectivity, and collaboration.
  • Configure and manage Cisco Unity Voice Mail, including voice mail administration, voice mail reporting, and voice mail analytics.
  • Configure and manage video conferencing solutions, including Cisco Room Kits, cloud video collaboration, and video conferencing analytics.
  • Perform periodic upgrades and security updates of the system, ensuring minimal disruption to business operations.
Requirements

To be successful in this role, you will need:

  • 5-7 years of experience in designing, deploying, and managing Cisco Voice and Video solutions.
  • In-depth knowledge of CUCM, Cisco Expressway, and video conferencing solutions.
  • Strong understanding of call routing, call detail reporting, and call management.
  • Experience with periodic upgrades and security updates of Cisco Voice and Video systems.
  • Excellent technical leadership and customer support skills.
  • Strong communication and interpersonal skills.
  • Bachelor's degree in Computer Science, Engineering, or related field.
Estimated Salary: $120,000 - $180,000 per annum

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