Digital Banking Relationship Manager

2 weeks ago


Secunderabad, Telangana, India Abacus Consultants Full time
Job Title: Phone Banking Relationship Manager

Job Summary:

We are seeking a highly skilled Phone Banking Relationship Manager to join our team at Abacus Consultants. As a key member of our organization, you will be responsible for providing exceptional customer experiences, driving digital transformation, and enhancing relationships with our customers.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide consistent and superior digital experiences to customers, leveraging technology to deploy low-cost digital mediums and scalable self-service models.
  • Improve profitability by right product placement, leveraging technology to deploy low-cost digital mediums and scalable self-service models.
  • Manage call handling as per defined standards, ensuring accurate logging and resolution of requests and complaints.
  • Ensure adherence to process and audit requirements, ensuring accurate and timely submission of financial transactions and requests.
  • Carry out profiling of customers and cross-servicing of identified service products, increasing liabilities size of relationships and penetration of products across family groups.
  • Ensure accurate and timely reporting of MIS as circulated, adhering to set processes of updating customer interactions in CRM next.

Requirements:

  • Telesales background with experience in outbound sales.
  • Industry experience in Banking, Insurance, NBFC, Telecom, BPO, or call centre.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in using CRM software and other digital tools.

What We Offer:

  • Competitive salary of ₹6,50,000 per year.
  • Full-time employment with Abacus Consultants.

Additional Information:

Salary: ₹6,50,000 per year

Frequency: Per year

Employment type: Full-time



  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key Responsibilities:• Deliver exceptional customer experiences through digital channels, ensuring consistent and superior service.• Enhance customer relationships by educating, encouraging, and inducing them to use digital banking services, while maintaining a personal touch.• Improve profitability by effectively placing products, leveraging...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key Responsibilities: Provide exceptional digital experiences to customers, enhancing their relationships and educating them on digital banking options. Leverage technology to deploy low-cost digital mediums and scalable self-service models, aligning with changing customer preferences. Achieve contact policy objectives, manage call handling, and ensure...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key Responsibilities: Provide exceptional digital experiences to customers through consistent and superior service. Enhance customer relationships while educating, encouraging, and inducing them to use digital banking mediums. Improve profitability by deploying low-cost digital channels and scalable self-service models. Achieve contact policy objectives and...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    The role of a Senior Digital Banking Relationship Expert revolves around delivering exceptional customer experiences through cutting-edge digital platforms. This position aims to strengthen customer relationships while educating and encouraging them to leverage digital banking mediums for their transactions and needs. At the same time, it ensures a seamless...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Job SummaryTo provide exceptional digital experiences for our customers, we are seeking a skilled Phone Banking Relationship Manager. The ideal candidate will enhance customer relationships, educate, encourage, and induce customers to use digital banking mediums while maintaining a personal touch.Key ResponsibilitiesImprove profitability by deploying...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Job SummaryTo provide a superior digital experience to our customers, enhancing their relationship while educating, encouraging, and inducing them to use digital mediums for banking transactions and needs. This role involves improving profitability through right product placement, leveraging technology to deploy low-cost digital mediums, and a scalable...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Job SummaryTo provide a superior digital experience to our customers, enhancing their relationship and educating them on digital banking mediums. Key objectives include improving profitability through right product placement, leveraging technology, and deploying a low-cost digital model. The role involves accurate logging and resolution of requests and...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key Responsibilities:The successful candidate will be responsible for managing a portfolio of existing corporate banking relationships, focusing on working capital solutions. This includes:Main Responsibilities:Managing a portfolio of existing corporate banking relationshipsCross-selling of cash management services to group companies and promoter family...


  • Secunderabad, Telangana, India Axis Bank Full time

    Affluent Banking: A Key OpportunityAxis Bank is seeking a skilled Senior Banking Relationship Manager: Network Coverage to join our team. As a key member of our Affluent Banking division, you will be responsible for building and maintaining relationships with high net worth individuals and businesses.Key Responsibilities:Develop and execute strategies to...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Job SummaryAbacus Consultants is seeking a skilled Capital Markets Relationship Manager to manage a portfolio of existing credit relationships and grow our business in the banking and non-banking financial sector.Key ResponsibilitiesManage a portfolio of existing credit relationships to grow our business in the banking and non-banking financial...

  • Credit Manager

    2 weeks ago


    Secunderabad, Telangana, India Banking and NBFC job Full time

    Job Title: Credit ManagerJoin our team as a Credit Manager and take on a challenging role in the Banking and NBFC industry.Job Summary:We are seeking a highly skilled Credit Manager to join our team. As a Credit Manager, you will be responsible for underwriting business loans, maintaining stipulated TAT, and ensuring productivity of the geography.Key...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key ResponsibilitiesWe are seeking a skilled Working Capital Relationship Manager to join our team at Abacus Consultants.The successful candidate will be responsible for managing a portfolio of existing credit relationships, with a focus on cross-selling CASA to group companies and promoter family members. Additionally, they will be responsible for growing...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Key ResponsibilitiesAs a Working Capital Relationship Manager, you will be responsible for managing a portfolio of existing BBG credit relationships, with a focus on cross-selling CASA to group companies and promoter family members. You will also be responsible for growing CASA balances of the group and providing day-to-day servicing of all group accounts at...


  • Secunderabad, Telangana, India Axis Bank Full time

    Affluent Banking Network Coverage RoleAxis Bank is seeking a skilled professional to fill the role of Affluent Banking Network Coverage. The successful candidate will be responsible for managing relationships with high net worth individuals and providing them with tailored financial solutions.Key Responsibilities:Develop and maintain relationships with...

  • Credit Manager

    2 weeks ago


    Secunderabad, Telangana, India Banking and NBFC job Full time

    Job Title: Credit ManagerJoin our team as a Credit Manager and take on a challenging role in the Banking and NBFC industry.Job Summary:We are seeking a highly skilled Credit Manager to join our team. As a Credit Manager, you will be responsible for underwriting business loans, maintaining stipulated turnaround times, and ensuring productivity of the...


  • Secunderabad, Telangana, India Abacus Consultants Full time

    Abacus Consultants is seeking a skilled Working Capital Relationship Manager to manage a portfolio of existing credit relationships in the banking and NBFC industry.The ideal candidate will have experience in working capital management, term loan, fund-based, and non-fund-based limits.The role involves:Managing a portfolio of existing BBG credit...

  • Relationship Officer

    2 weeks ago


    Secunderabad, Telangana, India STAFFIAA Full time

    Job DescriptionJob Role: Relationship Officer / Relationship ManagerProduct: Home Loan and Loan Against PropertyExperience: Minimum 2 years of experience in Loan Against PropertyLocation: SecunderabadSalary: 4.5 LPAWe are seeking a highly motivated and results-driven Sales Officer to join our dynamic team at STAFFIAA. The primary responsibility of this role...


  • Secunderabad, Telangana, India Banking and NBFC job Full time

    Key Responsibilities:Conduct thorough credit analysis and underwriting of business loans to ensure timely and accurate decision-making.Maintain high productivity levels and ensure seamless management of disbursement activities.Monitor and analyze portfolio performance, identifying areas for improvement and implementing corrective actions.Collaborate with...


  • Secunderabad, Telangana, India Infasta Full time

    Job Title: Digital Marketing ExecutiveJob Summary:We are seeking a highly skilled Digital Marketing Executive to join our team at Infasta Soft Solutions. The successful candidate will be responsible for planning and executing all digital marketing campaigns, including SEO/SEM, email marketing, social media, and display advertising campaigns.Key...


  • Secunderabad, Telangana, India Infasta Full time

    Job Title: Digital Marketing ExecutiveWe are seeking a highly skilled Digital Marketing Executive to join our team at Infasta Soft Solutions. As a key member of our marketing team, you will be responsible for developing and executing digital marketing strategies to drive online traffic and engagement.Key Responsibilities:Plan and execute digital marketing...