Customer Service Support Specialist

2 days ago


Ahmedabad, Gujarat, India beBeeCustomerService Full time

About the Role

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  • We are seeking a highly skilled Customer Service Back Office professional to join our team. The ideal candidate will be responsible for managing customer inquiries, complaints, and requests received via email, tickets, or internal systems.
  • This role requires strong organizational skills and attention to detail to accurately process and document customer information and transactions.
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Key Responsibilities:

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  • Data entry and order processing
  • Account management and resolving billing or technical issues
  • Collaboration with different departments such as sales, finance, and logistics to resolve complex issues
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Requirements:

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  • Strong communication and problem-solving skills
  • Ability to work independently and collaboratively in a team environment
  • Organizational skills and attention to detail
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Benefits:

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  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Opportunities for career advancement


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