Customer Support Specialist Role

3 days ago


Ahmedabad, Gujarat, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000
Customer Support Representative

We seek a seasoned professional with at least 1 year of experience in customer support and a functional understanding of ERP systems. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service.

  • Provide timely support and assistance to customers.
  • Troubleshoot and resolve customer issues efficiently.
  • Communicate clearly and professionally with customers via various channels.
  • Maintain detailed records of customer interactions and solutions provided.
  • Collaborate with the technical team to escalate and resolve complex issues.
Requirements
  • Minimum 1 year of experience in customer support.
  • Good verbal and written communication skills.
  • Ability to remain calm and patient while dealing with challenging customers.
  • Basic understanding of accounting principles is a plus.
Key Skills
  • Customer Service
  • Problem Solving
  • Communication
  • Time Management


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