
Customer Support Specialist Role
3 days ago
We seek a seasoned professional with at least 1 year of experience in customer support and a functional understanding of ERP systems. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service.
- Provide timely support and assistance to customers.
- Troubleshoot and resolve customer issues efficiently.
- Communicate clearly and professionally with customers via various channels.
- Maintain detailed records of customer interactions and solutions provided.
- Collaborate with the technical team to escalate and resolve complex issues.
- Minimum 1 year of experience in customer support.
- Good verbal and written communication skills.
- Ability to remain calm and patient while dealing with challenging customers.
- Basic understanding of accounting principles is a plus.
- Customer Service
- Problem Solving
- Communication
- Time Management
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Customer Support Specialist
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Customer Service Engineer Technical Support Role
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Technical Support Specialist
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Enterprise Software Support Role
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Technical Support Specialist
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Customer Experience Enhancement Specialist
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Customer Support Specialist
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Customer Support Executive
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Customer Acquisition Specialist
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