
Customer Support Specialist
3 days ago
We are seeking a skilled professional to join our organization in the role of Customer Support Specialist.
Key Responsibilities:- Customer Resolution
- Status Updates and Communication
- Troubleshooting and Problem Solving
- Cross-Functional Collaboration
The ideal candidate will have a solid understanding of commerce platform concepts, procedures including online services, Order to Cash operations, and general billing and commerce systems processes.
They should possess technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
Additionally, they should have skills in online account/login troubleshooting and exploratory learning.
Requirements:- Strong Interpersonal Skills
- Excellent Written and Verbal Communication
- Technical Knowledge of Commerce Platforms
- Troubleshooting and Analytical Skills
- Ability to Learn and Adapt Quickly
This is a fantastic opportunity for a customer-focused individual to make a real impact on our organization's success.
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