Customer Service Specialist

20 hours ago

Ahmedabad, Gujarat, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000
Sales Experience Expert

We are seeking a skilled Sales Experience Expert to drive customer satisfaction through exceptional service and issue resolution.

Key Responsibilities:

  • Handle customer calls and follow up with them regularly to resolve issues and improve overall customer satisfaction
  • Collect and analyze customer feedback to identify areas for improvement
  • Manage logistics and order management tasks with attention to detail

Requirements:

  • Excellent customer service skills and problem-solving abilities
  • Strong communication skills in English and Hindi
  • Experience in handling customer inquiries and resolving issues effectively
  • Proficiency in Microsoft Excel and ability to grasp logistics and order management

A strong fluency in English and Hindi is essential for this role. If you have previous experience in a customer service or logistics role, we encourage you to apply.

Why This Role Matters

This role plays a critical part in ensuring our customers receive the best possible service. As a Sales Experience Expert, you will be responsible for delivering exceptional customer experiences that meet and exceed our customers' expectations.

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