Customer Service Specialist
6 hours ago
We are seeking a highly skilled Customer Service professional to join our team.
Key Responsibilities:- Coordinate with overseas customers and sales teams to ensure seamless service delivery.
- Verify shipment details and confirm dispatch schedules with shippers.
- Update overseas offices on cargo readiness and delivery status.
- Follow up with customers for outstanding payments and supervise operations staff as needed.
To be successful in this role, you will need:
- Minimum 2-3 years of experience in a similar position.
- A strong understanding of ocean export operations and customs clearance procedures.
- Excellent communication skills, both written and verbal.
- Computer literacy and ability to use relevant software applications.
This is an excellent opportunity to work in a dynamic environment and contribute to the success of our organization. We offer competitive compensation and benefits packages, including comprehensive training and development programs.
About Us:Our company is committed to delivering exceptional customer service and building long-term relationships with our clients. We are proud of our reputation for excellence and innovation, and we seek like-minded individuals who share our values to join our team.
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