Customer Service Executive

3 days ago


Ahmedabad, Gujarat, India NSEG Pvt. Ltd. Full time

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 350 employees.Job Title: Customer Service ExecutiveJob Location: AhmedabadJob Type: Full-TimeJob Timings: 04:00 AM to 01:00 PMJob Summary:As a Customer Service Executive, you will be responsible for providing exceptional customer. service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.Responsibilities:· Promptly respond to customer inquiries via phone, email, or chat.· Efficiently resolve customer issues and document interactions.· Provide product information and assist with navigation.· Collaborate with teams for issue escalation and resolution.Qualifications:· Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management)· Fresher or Experienced candidates· Excellent English fluency is mandatory.· Strong customer service focus is required.· Excellent telephone etiquettes.Perks & Benefits:· Accident Insurance· Saturday half day working· Best work culture· Attractive IncentivesJoin NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.For any query email us



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