Customer Service Executive

2 weeks ago

Ahmedabad, India NSEG Pvt. Ltd. Full time

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 400 employees.


Job Title: Customer Service Executive

Job Location: Ahmedabad

Job Type: Full-Time

Job Timings: 04:00 AM to 01:00 PM


Job Summary:

As a Customer Service Executive, you will be responsible for providing exceptional customer. service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.


Responsibilities:

· Promptly respond to customer inquiries via phone, email, or chat.

· Efficiently resolve customer issues and document interactions.

· Provide product information and assist with navigation.

· Collaborate with teams for issue escalation and resolution.


Qualifications:

· Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management)

· Fresher or Experienced candidates

· Excellent English fluency is mandatory.

· Strong customer service focus is required.

· Excellent telephone etiquettes.


Perks & Benefits:

· Accident Insurance

· Saturday half day working

· Best work culture

· Attractive Incentives


Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.

For any query email us at hr@nsegindia.com

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