
Customer Service Executive
3 weeks ago
NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 400 employees.
Job Title: Customer Service Executive
Job Location: Ahmedabad
Job Type: Full-Time
Job Timings: 04:00 AM to 01:00 PM
Job Summary:
As a Customer Service Executive, you will be responsible for providing exceptional customer. service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.
Responsibilities:
· Promptly respond to customer inquiries via phone, email, or chat.
· Efficiently resolve customer issues and document interactions.
· Provide product information and assist with navigation.
· Collaborate with teams for issue escalation and resolution.
Qualifications:
· Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management)
· Fresher or Experienced candidates
· Excellent English fluency is mandatory.
· Strong customer service focus is required.
· Excellent telephone etiquettes.
Perks & Benefits:
· Accident Insurance
· Saturday half day working
· Best work culture
· Attractive Incentives
Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.
For any query email us at hr@nsegindia.com
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