
Desktop Support Specialist
1 day ago
Job Summary:
Seeking a skilled Desktop Support Specialist to provide technical assistance and troubleshoot hardware, software, and networking issues.
- Key Responsibilities:
- Offer first-level support for end-users on desktop, laptop, and printer-related problems
- Troubleshoot and resolve technical issues with operating systems, applications, and Microsoft Outlook
- Install, configure, and maintain computer systems and networks
- Coordinate with vendors for hardware replacement or warranty claims
- Document and maintain records of issues and resolutions
- Required Skills and Qualifications:
- Proficiency in desktop and laptop hardware, as well as strong troubleshooting skills
- Hands-on experience with Microsoft Office, Windows OS, and basic networking fundamentals
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
- Minimum 1.6 years of relevant experience in desktop support
- Eligibility Criteria:
- Any graduate or diploma in IT/Computer Science preferred
- Immediate joiners will be given preference
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