Inbound Customer Service Representative

5 days ago


Chennai, Tamil Nadu, India Thanisha Jobs Full time

Company Overview

Thanisha Jobs is a leading placement consultant offering a wide array of job opportunities in various cities across India, in both IT and non-IT sectors. With 51-200 employees, our headquarters are located in a suburb of Chennai.

Job Overview

We are currently seeking a skilled Inbound Voice Process professional with 1-3 years of experience for a Full-Time position in Chennai. The selected candidate will be responsible for handling incoming calls from customers and providing timely and accurate information.

Key Responsibilities and Skills

  • Handle incoming calls from customers professionally and provide timely and accurate information
  • Resolve customer inquiries and complaints by identifying issues and offering solutions
  • Maintain a high level of customer satisfaction through effective communication and positive interactions
  • Document all call information according to standard operating procedures

Requirements

  • Excellent communication skills
  • Proficiency in Hindi, Marathi, Gujarati, Telugu, Kannada, Malayalam, and Punjabi

Why Work with Us

At Thanisha Jobs, we prioritize customer satisfaction and strive to create a positive work environment for our employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Chennai, Tamil Nadu, India Novac Technology Solutions Full time

    Job Title: Customer Service Representative - Inbound CallsJob Summary: Novac Technology Solutions is seeking a skilled Customer Service Representative to handle inbound calls effectively. As a Customer Service Representative, you will be responsible for resolving customer grievances, applying process knowledge, and providing excellent customer service.Key...


  • Chennai, Tamil Nadu, India PyjamaHR Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Find Next Hire. As a Customer Service Representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients.Key Responsibilities:Answer inbound calls and assist customers with their...


  • Chennai, Tamil Nadu, India Breezy Talent Full time

    We are seeking a skilled Customer Service Representative to join our team at Breezy Talent. As an Inbound Voice Process Officer, you will be responsible for answering inbound calls and assisting customers with their queries, requests, and complaints.Key Responsibilities:Answer inbound calls and provide excellent customer serviceRaise requests and complaints...


  • Chennai, Tamil Nadu, India Finding Candidates Full time

    Job Role:We are seeking a skilled Customer Service Representative to join our team in handling inbound calls and providing exceptional customer support. The ideal candidate will have excellent verbal communication skills, a strong customer service focus, and the ability to comprehend and interpret customer information.Key Responsibilities:* Answer inbound...


  • Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full time

    Job Role:As a Customer Service Representative, you will be responsible for answering inbound calls and assisting customers with their queries, requests, and complaints. You will also raise requests and complaints on behalf of the customer in the CRM tool, generate leads, and educate customers about new products and their benefits. Additionally, you will...


  • Chennai, Tamil Nadu, India Breezy Talent Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Breezy Talent. As a Customer Service Representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients. Your primary goal will be to resolve customer queries and complaints in a...


  • Chennai, Tamil Nadu, India SKYSR Corporate Solutions Private Limited Full time

    We are seeking a skilled individual to join our team at SKYSR Corporate Solutions Private Limited as a Back End Executive Inbound. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.Key Responsibilities:Respond to inbound calls from clients in multiple languages, including Malayalam,...


  • Chennai, Tamil Nadu, India Finding Candidates Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls and other communication channels. Your primary goal will be to resolve customer...


  • Chennai, Tamil Nadu, India Breezy Talent Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Breezy Talent. As a Customer Service Representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients. Your primary goal will be to resolve customer queries and complaints in a...


  • Chennai, Tamil Nadu, India Novac Technology Solutions Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Service Delivery Expert to join our BPO team at Novac Technology Solutions. As a Voice Process Associate, you will be responsible for handling inbound calls and providing exceptional service to our clients. Your primary goal will be to ensure customer satisfaction by resolving queries and...


  • Chennai, Tamil Nadu, India SCORELABS INC Full time

    Job Role: Customer Service RepresentativeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at SCORELABS INC. As a Customer Service Representative, you will be responsible for ensuring high levels of customer satisfaction with individual calls.You will provide briefing information to appropriate teams and answer...


  • Chennai, Tamil Nadu, India Sun Business Solutions Pvt Ltd Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team at Sun Business Solutions Pvt Ltd as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients through voice and non-voice processes.Key...


  • Chennai, Tamil Nadu, India Smart Work Consultants Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Smart Work Consultants. As a key member of our sales team, you will be responsible for making outbound calls to prospective customers, generating leads, and presenting our products or services to effectively communicate their features and...


  • Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full time

    Job Summary:As a Customer Service Representative at Wizaltia Hr Solutions, you will be responsible for providing exceptional customer service through inbound calls, ensuring that customer queries are resolved efficiently and effectively. Your primary goal will be to maintain a high level of customer satisfaction while adhering to compliance guidelines and...


  • Chennai, Tamil Nadu, India Equiniti Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Equiniti team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our shareholders, assisting them with their queries, and ensuring that all interactions meet our high service standards.Key ResponsibilitiesAnswer...


  • Chennai, Tamil Nadu, India Right Track Corporate Services Full time

    Role OverviewAt Right Track Corporate Services, we are seeking a skilled Counter Sales Representative to join our dynamic team. This role involves handling inbound calls and emails, resolving customer inquiries, and working with internal teams to ensure prompt order processing and delivery.Key ResponsibilitiesHandle customer calls and emails in a...


  • Chennai, Tamil Nadu, India BATECHNOLOGY Full time

    Customer Care ExecutiveAt BATECHNOLOGY, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong ability to interact with clients, and a passion for delivering exceptional customer experiences.Key Responsibilities:Provide accurate and timely responses to customer...


  • Chennai, Tamil Nadu, India Equiniti Full time

    Role OverviewAs a Customer Service Representative at Equiniti, you will be responsible for providing exceptional support to shareholders, resolving queries and issues in a timely and professional manner.Key Responsibilities:Answer inbound calls and emails from shareholders.Assist shareholders with their queries and resolve issues within agreed service...


  • Chennai, Tamil Nadu, India SCORELABS INC Full time

    Job DescriptionSCORELABS INC is seeking a highly skilled customer service representative to ensure high levels of customer satisfaction with individual calls.Key Responsibilities:Answer inbound customer calls, including detailed recording of the issue according to defined processes.Provide briefing information to appropriate teams as needed.Required...


  • Chennai, Tamil Nadu, India Breezy Talent Full time

    Job Title: Inbound Voice ProcessWe are seeking a highly skilled and motivated individual to join our team as an Inbound Voice Process Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer inbound calls and assist customers with their...