Inbound Customer Service Representative
5 days ago
Company Overview
Thanisha Jobs is a leading placement consultant offering a wide array of job opportunities in various cities across India, in both IT and non-IT sectors. With 51-200 employees, our headquarters are located in a suburb of Chennai.
Job Overview
We are currently seeking a skilled Inbound Voice Process professional with 1-3 years of experience for a Full-Time position in Chennai. The selected candidate will be responsible for handling incoming calls from customers and providing timely and accurate information.
Key Responsibilities and Skills
- Handle incoming calls from customers professionally and provide timely and accurate information
- Resolve customer inquiries and complaints by identifying issues and offering solutions
- Maintain a high level of customer satisfaction through effective communication and positive interactions
- Document all call information according to standard operating procedures
Requirements
- Excellent communication skills
- Proficiency in Hindi, Marathi, Gujarati, Telugu, Kannada, Malayalam, and Punjabi
Why Work with Us
At Thanisha Jobs, we prioritize customer satisfaction and strive to create a positive work environment for our employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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