Customer Service Representative
3 weeks ago
Job Summary:
Novac Technology Solutions is seeking a skilled Customer Service Representative to handle inbound calls effectively. As a Customer Service Representative, you will be responsible for resolving customer grievances, applying process knowledge, and providing excellent customer service.
Key Responsibilities:
- Handle customer inquiries and resolve complaints in a timely and professional manner.
- Apply knowledge of company processes and products to provide accurate information to customers.
- Work in a team environment to achieve customer satisfaction and support business goals.
- Participate in ongoing training and development to improve customer service skills.
Requirements:
- 10th / any degree.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet customer satisfaction targets.
- Basic computer skills and familiarity with customer relationship management software.
What We Offer:
- 5 Days Working
- General Shift
- SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.
- ANNUAL INCREMENTS
- CAREER / IJP Growth opportunities
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