Customer Success Advocate

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our organization. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to work in a dynamic environment.Key Responsibilities:Engage with customers proactively to provide exceptional service and...

About this roleWe are seeking enthusiastic and customer-focused individuals to join our Customer Care team as a Customer Experience Advocate. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Assist...

Job DescriptionWe are seeking a skilled and dedicated Customer Support Specialist to join our team. As a Client Support Associate, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.You will work closely with internal teams to resolve complex issues, communicate effectively with customers,...

Job OpportunityThe ideal candidate is a customer-centric individual who takes pride in resolving issues proactively. As a customer-facing representative, you will play a pivotal role in transforming customers into passionate advocates.

Job DescriptionWe are a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years with tech and entrepreneurial skills.Our program empowers young innovators with knowledge and means to excel in their chosen area of interest.As a key player in customer success, you will be responsible for educating potential US customers about our...

Customer Escalation ManagerJob Title: Customer Escalation ManagerJob Type: Full-TimeLanguages: English and HindiAcademic Qualification: Any GraduateResponsibilities:Escalation ManagementEffectively manage and resolve escalated customer issues related to refunds, disputes, and other concerns.Investigate and analyze the root causes of escalations to prevent...

Job OpportunityWe are seeking an experienced professional to fill a key role in our customer service team.About the Role:This position involves providing support to customers through multi-lingual voice campaigns. The ideal candidate will have excellent communication skills in English and other regional languages, including Hindi and Kannada.Key...

Operational Excellence and Customer Success ProfessionalThis position is responsible for driving Operational Excellence, Project Management, Data Analysis, and KPI Improvement in the Cards Customer Success vertical. The role will serve as the primary liaison between internal teams and banks to ensure smooth operations process, compliance, and continuous...

Technical Support RoleAs a frontline professional for customer products, you will be responsible for assisting consumers with technical issues related to software, hardware, and services.Key Responsibilities:Customer Interaction:Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email.Active Listening: Understand...

Job Title: Customer Service TrainerAbout this role:We're building an ecosystem of digital products and services that power everyday life across the Middle East.Key Responsibilities:Develop process notes and training content, including workbooks and assessments to enhance customer experience.Conduct regular need analysis to understand knowledge gaps and...