US Customer Service Advocate

4 hours ago


Erode, Tamil Nadu, India beBeeCustomer Full time US$ 50,000 - US$ 80,000
Job Description

We are a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years with tech and entrepreneurial skills.

Our program empowers young innovators with knowledge and means to excel in their chosen area of interest.

As a key player in customer success, you will be responsible for educating potential US customers about our product and service.

Key responsibilities include handling questions, comments and complaints regarding a particular business, enhancing relationships between them.

Your goal is to provide positive customer experiences through excellent communication and interpersonal skills.

Key Performance Indicators:

• Ability to call US Customers to explain about our program

• Follow up with customers to ensure about the classes

• Be able to get trained and take trial classes

• Manage client relationships, take feedback and resolve any issues or conflicts

• Establish and expand relationships with Clients based in the US, UK

 
Requirements and Qualifications
  • Prior experience with customer service and call centres in relevant job roles
  • Must have a pleasant personality to engage in meaningful conversation
  • Should have good communication skills and should be a good listener
  • Candidates should be fluent in English
  • Knowledge of US localization is desirable
  • Understanding of US Accent is a plus


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 48,00,000

    About this roleWe are seeking enthusiastic and customer-focused individuals to join our Customer Care team as a Customer Experience Advocate. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Assist...


  • Erode, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 4,20,000

    Job OpportunityWe are seeking an experienced professional to fill a key role in our customer service team.About the Role:This position involves providing support to customers through multi-lingual voice campaigns. The ideal candidate will have excellent communication skills in English and other regional languages, including Hindi and Kannada.Key...


  • Erode, Tamil Nadu, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 60,00,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our organization. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to work in a dynamic environment.Key Responsibilities:Engage with customers proactively to provide exceptional service and...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 32,000

    Job DescriptionWe are seeking a skilled and dedicated Customer Support Specialist to join our team. As a Client Support Associate, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.You will work closely with internal teams to resolve complex issues, communicate effectively with customers,...


  • Erode, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support RoleAs a frontline professional for customer products, you will be responsible for assisting consumers with technical issues related to software, hardware, and services.Key Responsibilities:Customer Interaction:Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email.Active Listening: Understand...


  • Erode, Tamil Nadu, India Vakil Support Full time

    We are looking for a dedicated and experienced Junior Advocate to join our law office located in Egmore, Chennai.Requirements & Responsibilities:Must have good experience in legal drafting of petitions, notices, and agreements.Should be confident in appearing before courts, handling arguments, cross-examinations, and trial work.Strong proficiency in spoken...


  • Erode, Tamil Nadu, India beBeeEscalation Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Escalation ManagerJob Title: Customer Escalation ManagerJob Type: Full-TimeLanguages: English and HindiAcademic Qualification: Any GraduateResponsibilities:Escalation ManagementEffectively manage and resolve escalated customer issues related to refunds, disputes, and other concerns.Investigate and analyze the root causes of escalations to prevent...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Professional to join our team. The ideal candidate will have excellent communication skills, a strong passion for sales, and the ability to work effectively in a fast-paced environment.The primary responsibility of this role is to provide exceptional customer service,...


  • Erode, Tamil Nadu, India beBeeCustomerCentricity Full time ₹ 20,00,000 - ₹ 50,00,000

    Job OpportunityThe ideal candidate is a customer-centric individual who takes pride in resolving issues proactively. As a customer-facing representative, you will play a pivotal role in transforming customers into passionate advocates.


  • Erode, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a highly skilled customer support professional to manage and coordinate service requests, liaise with service partners, and ensure timely resolution of customer issues.About the Role:This is a full-time position for a service coordinator located in Gurugram. The ideal candidate will be responsible for handling customer inquiries...