Customer Service Manager

2 days ago


Erode, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

We are seeking a highly skilled customer support professional to manage and coordinate service requests, liaise with service partners, and ensure timely resolution of customer issues.

About the Role:

This is a full-time position for a service coordinator located in Gurugram. The ideal candidate will be responsible for handling customer inquiries via phone, email, and WhatsApp, managing service requests, maintaining service records, and collaborating with other departments to meet customer service goals and operational efficiency.

Key Responsibilities:

  • Customer Support: Provide assistance to customers through various communication channels.
  • Service Coordination: Manage service requests, maintain accurate records, and collaborate with internal teams to deliver exceptional customer experiences.
  • Interpersonal Skills: Utilize strong interpersonal skills and effective communication abilities to resolve customer complaints.

Requirements:

  • Bachelor's degree in Business, Management, or related field.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and interpersonal skills.
  • Familiarity with the consumer electronics industry is a plus.

About Us:

The organization operates 10 offices in India and collaborates with over 200 service partners.



  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Description">We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will play a vital role in maintaining long-term customer relationships, ensuring service satisfaction, and coordinating with internal teams to deliver smooth operations.">Key Responsibilities:">Client Interaction...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

    Customer Service Specialist RoleWe are seeking a skilled Customer Service Specialist to join our team.This is a key role where you will be responsible for delivering exceptional customer experiences through multiple communication channels, including calls, emails, and chat.As a Customer Service Specialist, you will be the primary point of contact for...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    High-quality customer service is at the forefront of every successful business.Job Opportunity:A dynamic and result-driven Customer Service Professional is required to join our organization. This exceptional candidate will be responsible for delivering exceptional service to clients through various communication channels.Key Responsibilities:Respond promptly...


  • Erode, Tamil Nadu, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service SpecialistJob Description:This role involves working as a first point of contact for customers to provide exceptional service and meet their needs. The position requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.Key Responsibilities:Understand our products and services to...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000

    Job Role OverviewThe Customer Service Specialist will deliver exceptional customer experiences, ensuring high levels of customer satisfaction and loyalty.Key Responsibilities:Engage with customers to address their inquiries and concerns in a timely and professional manner.Provide effective solutions to customer issues, demonstrating problem-solving skills...


  • Erode, Tamil Nadu, India beBeeCustomer Full time ₹ 12,50,000 - ₹ 17,50,000

    Customer Service SpecialistThe ideal candidate will be responsible for delivering exceptional customer experiences through timely and effective responses to customer inquiries.Key Responsibilities:Respond promptly and effectively to customer queries.Manage and resolve customer feedback to maintain high levels of satisfaction.Assist in order processing and...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Customer Service RepresentativeThe ideal candidate will be responsible for managing customer queries via various channels, providing prompt and professional responses to ensure high customer satisfaction.


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 2,00,000 - ₹ 4,00,000

    Job Title: Customer Service RepresentativeDescription:We are seeking a proactive and customer-focused individual to fill the role of Customer Service Representative. The ideal candidate will handle customer calls, resolve queries, process orders from our e-commerce platform, and ensure excellent post-sales support.Key Responsibilities:Handle inbound and...


  • Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job DescriptionAs a customer support specialist, you will play a critical role in delivering exceptional service to our students. Your primary responsibility will be to respond promptly and effectively to student inquiries through various channels.Key Responsibilities:Respond to Student Inquiries: Respond to student inquiries via email, phone, and other...


  • Erode, Tamil Nadu, India beBeeHospitality Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Customer Service LiaisonJob DescriptionThis role is for an experienced candidate who has worked in front desk management or similar roles in upscale hotels.Day-to-day operations management involves handling day-to-day Front Desk duties, check-ins/outs, billing, and responding to inquiries.The ideal candidate will possess excellent verbal and...