
Customer Service Advocate
2 days ago
We are seeking an experienced professional to fill a key role in our customer service team.
About the Role:This position involves providing support to customers through multi-lingual voice campaigns. The ideal candidate will have excellent communication skills in English and other regional languages, including Hindi and Kannada.
Key Responsibilities:- Respond to customer inquiries and resolve issues efficiently.
- Work independently with minimal supervision and maintain adaptability in the project environment.
- Develop strong communication and analytical skills to handle customer calls effectively.
- Utilize basic knowledge of MS Excel to analyze data and make informed decisions.
- Excellent verbal and written communication skills in English.
- Excellent verbal communication skills in Hindi.
- Excellent verbal communication skills in Kannada.
- Good communication and analytical skills.
- Basic knowledge of MS Excel.
The selected candidate will be responsible for delivering high-quality customer service while working closely with cross-functional teams. A bachelor's degree in any field is preferred, along with a minimum of one year of experience in customer service.
Benefits:As a member of our team, you will have opportunities to develop your skills and advance your career. You will also receive competitive compensation and benefits packages.
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