Desktop Support Specialist

15 hours ago


Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000
Desktop Support Specialist

We are seeking a highly skilled and experienced desktop support specialist to fill this key role.

Key Responsibilities:
  • Address user tickets regarding hardware, software, and networking issues.
  • Provide customers with step-by-step instructions for installing applications and computer peripherals.
  • Diagnose problems using targeted questions.
  • Guide users through simple troubleshooting steps.
  • Conduct remote troubleshooting sessions.
  • Explore alternative solutions until an issue is resolved.
  • Customize desktop applications to meet user requirements.
  • Log technical issues and their solutions.
  • Escalate unresolved issues to higher-level support personnel.
  • Follow up with clients to ensure their systems are functional.
  • Report customer feedback and potential product requests.
  • Assist in creating technical documentation and manuals.
Requirements:
  • Proven work experience as a Desktop Support Engineer or similar role.
  • Familiarity with Windows, Linux, Mac OS environments.
  • Working knowledge of office automation products and computer peripherals.
  • Understanding of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills.
  • A customer-centric approach.
  • Bachelor's degree in Computer Science or relevant field.


  • Mumbai, Maharashtra, India beBeeComputerSupport Full time ₹ 9,00,000 - ₹ 13,00,000

    Job PositionWe are seeking a skilled Desktop Support Specialist to provide technical assistance for desktop computers, printers, and computer hardware. The ideal candidate will have strong troubleshooting abilities, experience with desktop computers and computer hardware, and excellent communication and interpersonal skills.About the RoleThis position...


  • Mumbai, Maharashtra, India beBeeSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. This role will involve providing technical support for hardware and software issues, as well as maintaining and upgrading computer systems.Key Responsibilities:Diagnose and resolve technical issues related to desktops, laptops, printers, and...


  • Mumbai, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Desktop Support SpecialistWe are seeking a skilled and dedicated Desktop Support Specialist to join our team. The ideal candidate will have experience in installing, configuring, and troubleshooting Windows 10/11 operating systems.Key Responsibilities:Installation and Configuration: Install and configure Windows 10/11 operating systems on desktops and...


  • Mumbai, Maharashtra, India beBeeSupport Full time

    We are looking for a skilled Desktop Support Specialist to join our IT team in India. The ideal candidate will be responsible for providing technical assistance to end-users, ensuring that all desktop systems operate efficiently and effectively.ResponsibilitiesProvide technical support to end-users for hardware and software issues.Install, configure, and...


  • Mumbai, Maharashtra, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Virtual Desktop Support SpecialistOverviewWe are seeking a highly skilled Virtual Desktop Support Specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model (Level 1 to Level 3).The ideal candidate will work closely...


  • Mumbai, Maharashtra, India ITC Infotech Full time

    Skill: Desktop Engineer Location: [Mumbai Andheri East] Employment Type: Full-Time Experience Level: Entry-Level ( 1 to 5 Years) Job OverviewWe are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for individuals looking to build hands-on experience in desktop management and...


  • Mumbai, Maharashtra, India ITC Infotech Full time

    Skill: Desktop Engineer Location: (Mumbai Andheri East) Employment Type: Full-Time Experience Level: Entry-Level ( 1 to 5 Years) Job Overview We are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for individuals looking to build hands-on experience in desktop management and...


  • Mumbai, Maharashtra, India ITC Infotech Full time

    Skill: Desktop Engineer Location: [Mumbai Andheri East] Employment Type: Full-Time Experience Level: Entry-Level ( 1 to 5 Years) Job OverviewWe are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for individuals looking to build hands-on experience in desktop management and...


  • Navi Mumbai, Maharashtra, India beBeeTechnical Full time US$ 80,000 - US$ 1,20,000

    Job DetailsJob Title: Remote Desktop Support SpecialistOrganisation Requirements:Minimum 3 years of experience in remote desktop support.Proficiency in using remote support tools and technologies.Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.Excellent communication skills and cultural sensitivity to...


  • Navi Mumbai, Maharashtra, India beBeeTechnical Full time US$ 90,000 - US$ 1,20,000

    Advanced Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to provide expert-level assistance to our users. The ideal candidate will have an extensive background in troubleshooting complex hardware and software issues, ensuring a seamless user experience.Provide advanced technical support to end-users...