Technical Support Specialist

3 weeks ago


Chennai, Tamil Nadu, India Movate Full time
Job Overview
Movate, a global customer experience and technology consulting services provider, is seeking an experienced Technical Support Specialist to join its team. As a valued member of our organization, you will play a crucial role in providing exceptional support to clients.

Responsibilities
Review new orders for accuracy and completeness on a web-based system
New order processing, ensuring timely and efficient completion
Customer enquiry clarifications and resolution
Maintain service levels and high levels of accuracy in all activities
Placing orders with partners using a web-based order processing system, monitoring status, and taking appropriate action as needed

Requirements
Any Degree from a recognized institution
Excellent data entry skills using an alphanumeric keyboard, with the ability to verify and proof entered data
Proficiency in reviewing, proofing, and verifying data
Able to learn new concepts quickly and adapt to changing situations
Comfortable working with limited supervision in a fast-paced environment, with strong problem-solving skills
Knowledge of basic computer operations and strong organizational skills
Highly motivated individual with excellent attention to detail and ability to perform repetitive tasks with minimal errors

Desired Qualifications
Prior experience with Microsoft Office or Salesforce.com, although not essential
A creative problem-solver with a passion for delivering results

Salary and Benefits
We offer a competitive salary range of $25,000 - $35,000 per annum, depending on experience, plus additional benefits including medical insurance, paid time off, and opportunities for career growth and development

About Movate
Movate is an equal opportunity employer, committed to diversity, equality, and inclusion. We do not discriminate based on sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

Important Notice
We are a purely merit-based employer and do not authorize any agencies or individuals to collect money or request a security deposit for job offers at Movate.

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