Service Delivery Specialist

As a professional in IT service delivery, you will be empowered to grow your career in a collaborative team environment where you’ll deliver exceptional support services. You will help organizations streamline their operations and enhance user experience through efficient solutions.Your RoleProvide first-level technical support and resolve issues...

Job Title: Customer Service RepresentativeOverviewAs a highly skilled customer service professional, you will be the primary point of contact for our US-based clients, providing prompt and efficient service to ensure high levels of satisfaction.ResponsibilitiesHandle inbound and outbound customer calls from US clients with exceptional verbal communication...

Effective Human Resource Operations is crucial for a company's success. A key role in this area is the HR Operations Manager.Key Responsibilities:Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes.Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.Oversee...

Job SummaryThis is a full-time on-site position based in Ahmedabad. As a Service Delivery Representative, you will be responsible for handling day-to-day customer inquiries, providing online support, and ensuring customer satisfaction.The successful candidate will resolve customer issues, follow up with customers on abandoned carts to maximize conversions,...

About Our Team:We strive to unlock the value of data and applications to solve digital challenges, achieving business and societal outcomes.Lead end-to-end implementation of ITOM modulesDesign robust CMDB architecture aligned with CSDM standardsConfigure and optimize Discovery probes for infrastructure mappingCollaborate with cross-functional teams to...

Job Title: Service Delivery DirectorAbout UsHectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance...

Job Opportunity: Project Management SpecialistJob Description:We are seeking a skilled Project Manager to oversee the delivery of projects in line with established frameworks and governance standards.This role involves leading project planning, controls, and reporting, as well as ensuring project compliance with contractual obligations.Key...

Job DescriptionWe are seeking a highly skilled and experienced professional to support the delivery of our LATAM region programs. The successful candidate will play a critical role in ensuring smooth program operations, providing excellent learner support, and collaborating with internal teams to manage program timelines.">Key Responsibilities:Respond to...

Service Management SpecialistWe are seeking an experienced Service Management Specialist to join our dynamic team. The ideal candidate will be responsible for implementing, configuring, and supporting the Service Management module in alignment with business requirements and best practices.Key Responsibilities:Analyze business requirements and map them to...

Job Role: Service Management Engineer">Key Responsibilities:Deliver level 2 and level 3 technical support for service management in a high-availability environment.Ensure adherence to regulatory standards and operate within ITIL frameworks.Identify and resolve incidents, manage authorized changes, and participate in training exercises to guarantee system...