Telecom Order Management Specialist

21 hours ago

Rajkot, Gujarat, India beBeeServicenowDeveloper Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title: Servicenow Developer

Overview:

We are seeking a skilled Servicenow developer to join our team. The ideal candidate will have hands-on development experience in the Servicenow platform and strong knowledge of the Order Management for Telecom (OMT) module.

Key Responsibilities:

  • Design, develop, and implement solutions on the Servicenow platform, specifically in the OMT module.
  • Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements.
  • Develop Servicenow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs.
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows.
  • Integrate Servicenow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments.
  • Support UAT, defect fixing, and performance tuning for order management processes.
  • Follow Agile delivery practices and participate in daily stand-ups, sprint planning, and retrospectives.
  • Ensure compliance with coding standards, security guidelines, and ITSM best practices.

Required Skills:

  • Hands-on development experience in Servicenow platform.
  • Strong knowledge of Servicenow Order Management for Telecom (OMT) module.
  • Experience in Servicenow CSM (Customer Service Management) and/or ITSM is an advantage.
  • Proficient in JavaScript, REST/SOAP integrations, Servicenow Flow Designer, and Servicenow Portal.
  • Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment.
  • Ability to write technical documentation, design documents, and deployment guides.
  • Experience in working in Agile/DevOps environments.

  • Telecom Infrastructure Specialist

    4 days ago

    Rajkot, Gujarat, India beBeeCommunication Full time US$ 60,000 - US$ 80,000

    Telecom Infrastructure Specialist Job DescriptionIn this role, you will be responsible for managing various tasks related to telecommunications infrastructure.Key Responsibilities:Installation and maintenance of telecom infrastructure in datacenters and outdoor environmentsKnowledge of power cable termination and low-current work for CCTV, AP,...

  • Order Management Specialist

    2 days ago

    Rajkot, Gujarat, India beBeeBilling Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Order Management SpecialistJob Description:We are seeking a highly skilled and experienced Order Management Specialist to coordinate order processing and billing activities.Coordinate order processing and billing activities for contracts.Supervise and manage daily tasks of the Customer Advocate Team, focusing on obtaining and reviewing legal...

  • Telecom Support Specialist

    2 days ago

    Rajkot, Gujarat, India beBeeTechnical Full time ₹ 2,50,000 - ₹ 6,00,000

    Key Responsibilities of the Technical Assistance Center include providing end-to-end support for telecom services, managing and troubleshooting Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. The center must diagnose VoIP call issues such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, one-way audio, DID, and...

  • Walkin Drive For Order Management at Mysore

    2 days ago

    Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Opportunity: Order Management Specialist\At our organization, we're seeking a skilled Order Management Specialist to join our team in Mysore, India. This role is perfect for someone who enjoys working with customers and resolving order-related issues.\Key Responsibilities:\\Managing and resolving customer inquiries related to orders, including tracking,...

  • Telecom Cloud Manager Position

    2 days ago

    Rajkot, Gujarat, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Telecom Manager RoleThe demand for skilled professionals in cloud-based contact center solutions is high. We are looking for experienced Telecom Managers who can enhance customer interactions, streamline operations, and leverage technology to drive business success.This role involves collaborating with senior management to develop and execute strategies that...

  • Telecom Process Training Specialist

    1 day ago

    Rajkot, Gujarat, India beBeeTelecom Full time ₹ 4,00,000 - ₹ 8,00,000

    Job OverviewAs a Process Trainer, you will be responsible for training teams on international telecom processes.The ideal candidate will have prior training experience in telecom and international BPO environments.Flexibility to work in rotational shifts is highly desired.Responsibilities:Train teams on international telecom processesDevelop and implement...

  • Order Fulfillment Coordinator

    2 days ago

    Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Order Management SpecialistJob Description:This role involves managing order fulfillment by partnering with Sales, Operations, Marketing, and Credit and Collections teams.The Order Management Specialist will be responsible for daily booking of customer purchase orders in SAP, managing orders through the system, and resolving associated queries.Key...

  • Master Order-to-Cash Professional

    2 days ago

    Rajkot, Gujarat, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Order-to-Cash SpecialistThe role of Order-to-Cash Specialist is critical to the success of our organization, as it encompasses the entire sales process from order receipt to cash application. This includes managing sales orders, pricing and billing, delivery and returns, as well as credit management.This position requires a deep understanding of...

  • Senior Order Management Specialist

    7 days ago

    Rajkot, Gujarat, India beBeeOrderManagement Full time ₹ 8,00,000 - ₹ 10,00,000

    Job OverviewKey Responsibilities:Collaborate with cross-functional teams to ensure seamless order management processes.Analyze and develop reports on order status, issues, and risks to inform strategic decision-making.Motivate team performance by establishing and tracking individual Key Performance Indicators (KPIs).Deliver exceptional client support through...

  • Sales Order Lifecycle Manager

    2 days ago

    Rajkot, Gujarat, India beBeeProjectManager Full time ₹ 6,00,000 - ₹ 12,00,000

    Job TitleThe successful candidate will manage the sales order lifecycle, from receipt to execution. This involves coordination, documentation, communication, and customer support.Key Responsibilities:Order Management:Receive and process customer orders in the ERP system.Verify accuracy of pricing, delivery terms, product codes, taxes, and...