Sales Order Lifecycle Manager

2 days ago

Rajkot, Gujarat, India beBeeProjectManager Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title

The successful candidate will manage the sales order lifecycle, from receipt to execution. This involves coordination, documentation, communication, and customer support.

Key Responsibilities:
  • Order Management:
    • Receive and process customer orders in the ERP system.
    • Verify accuracy of pricing, delivery terms, product codes, taxes, and schedules.
    • Coordinate with production, planning, and inventory for timely execution.
  • Documentation & Technical Submissions:
    • Maintain organized documentation for orders, contracts, and dispatches.
    • Collect and submit technical documents (e.g., drawings, datasheets, QAPs).
    • Track submission dates, approvals, and customer responses.
  • Communication & Letter Drafting:
    • Draft professional letters and emails for customer correspondence.
    • Ensure high standards in written communication—clear, concise, and grammatically correct.
    • Act as a communication link between clients and internal departments.
  • Customer Coordination & Payment Follow-up:
    • Communicate order status, delays, and delivery schedules to clients.
    • Follow up with customers for receivables and pending payments.
    • Support the finance team with billing documentation and payment reconciliations.
  • Dispatch & Delivery Coordination:
    • Coordinate with stores/logistics for on-time dispatch.
    • Ensure accuracy and compliance in dispatch documents (invoices, packing list, etc.).
  • Reporting:
    • Maintain dashboards for open orders, document status, dispatch timelines, and receivables.
    • Share regular MIS reports with management.
  • Travel:
    • Willingness to travel for customer meetings or project-related coordination.

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