Client Relationship Manager

1 week ago

Lucknow, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000
About the Role

We're seeking an exceptional individual to own our customer relationships and drive their success.

This role involves owning customer retention, making them true fans of our brand, and leveraging customer feedback to inform product development.

The core job is to deliver a world-class onboarding experience, ensure customers derive maximum value from our offerings, and identify opportunities for expansion revenue.

The ideal candidate genuinely likes helping people and making them successful, has a genuine interest in conversations with people from diverse backgrounds, and cares about delivering a service experience that parallels excellence.

Our purpose is personal growth, wealth creation, and collective achievement. Our values include going above and beyond, making things happen, saying it like it is, progressing over perfection, and taking ourselves seriously but not too much.

The perks and benefits of working with us include comprehensive insurance, quarterly off-sites, fitness membership, professional development opportunities, and transparent compensation.

Key Responsibilities:
  • Owning customer onboarding and providing an outstanding experience
  • Tracking product adoption for customers, ensuring they get maximum value leading to upsells and expansion revenue
  • Becoming a trusted advisor for customers, helping them get the most out of our offerings
Requirements:
  • Genuinely like helping people and making them successful
  • Have a genuine interest in conversations with people from different backgrounds
  • Care about delivering a service experience that exceeds expectations

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