Project Manager

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeClientServicing Remote Work Freelance Full time ₹ 4,00,000 - ₹ 8,00,000

You will be part of a team responsible for managing client relationships and ensuring the seamless execution of ongoing projects.

We are a remote-first organization that values collaboration and innovation. You may be required to travel to our office based on business requirements or for company events

As a key player in Client Servicing Operations, you will play a vital role in supporting Account Managers and effectively communicating with clients. This position requires proficiency in both Japanese and English to handle client interactions and internal communications effortlessly.

You will be the bridge between our clients and internal teams, ensuring clear communication and efficient project management.

Our team relies on professionals like you to ensure that every client interaction is positive and productive.

  • Support Account Managers in managing ongoing projects by providing timely and accurate information.
  • Handle client queries in Japanese, translating and updating internal teams in English for seamless communication.
  • BUILD STRONG CLIENT RELATIONSHIPS by understanding their needs and providing tailored service options.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.

Key Requirements:

  • N1/N2 level Japanese certification reflecting advanced language proficiency.
  • 1-2 years of experience in a client-facing role preferably in sales or client services; experience in Life Sciences is a plus.
  • Advanced skills in MS Office especially in Word and Excel.
  • Strong communication and organizational abilities ensuring clear and efficient client interactions.
  • Proven adaptability to changing business needs maintaining effectiveness in dynamic environments.

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