
Night Shift Customer Support Specialist
2 days ago
We are seeking a dedicated and proactive Customer Support Associate to join our team.
- About the Role:
As a key member of our customer support team, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively.
- Main Responsibilities:
Key responsibilities include responding to customer inquiries, resolving issues via chat and email, providing personalized assistance to customers, and collaborating closely with other team members to ensure seamless customer support operations.
- Requirements:
To succeed in this role, you will require excellent written communication skills, a strong command of English, and the ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Benefits:
This is an in-office day job. Previous experience in customer support or a related field is preferred. You will have the opportunity to work independently during night shift hours and receive competitive salary, paid time off, training and development opportunities, and a supportive team environment.
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