Customer Support Specialist

10 hours ago


Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist.

The successful candidate will be responsible for providing exceptional support to our customers, handling inquiries, and resolving issues in a timely and professional manner.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and has a strong background in technical support.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure and manage multiple tasks simultaneously.

In addition, the successful candidate will have:

  • Excellent customer service and communication skills
  • Proven experience in technical support or a related field
  • Able to work independently and as part of a team

We offer a competitive salary and benefits package, including opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position.

Key Responsibilities:

  • Handle customer inquiries and provide online support
  • Educate customers about product usage and features
  • Follow up with customers on abandoned carts to maximize conversions

Qualifications:

  • Customer Support and Customer Service skills
  • Minimum 1–2 years of experience in Customer Support / Customer Service / Technical Support
  • Experience in Online Support and Technical Support
  • Excellent communication and interpersonal skills

Proficiency with customer support software or CRM tools is an advantage. Previous experience in a relevant role or industry is also advantageous.

A Bachelor's degree in any field or equivalent experience is required.



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