
Retail Experience Manager
1 day ago
The Retail Experience Manager is responsible for ensuring seamless customer interactions within the retail experience center.
Key responsibilities include:
- Maintaining retail standards and protocols in accordance with company policies.
- Timely execution of stock and sample audits to ensure accuracy and completeness.
- Ensuring high-level housekeeping and hygiene standards are consistently met.
In addition, the Retail Experience Manager will:
- Maintain visual merchandising standards across the showroom floor.
- Attend to customer inquiries and resolve complaints efficiently.
- Provide timely updates to the retail operations team on a daily basis.
- Ensure all operational checklists are accurately maintained.
The ideal candidate will possess:
- A minimum of 6 months to 1 year of experience in retail store management.
- Minimum 1 year of experience as a store manager in retail.
- Furniture and Home Decor industry experience is preferred.
- Proficiency in Microsoft Office and Google Suite applications.
- Strong skills in store operations and SOP management.
To excel in this role, you should be able to:
- Manage multiple priorities effectively.
- Develop and maintain positive relationships with customers.
- Collaborate with the retail operations team to drive business results.
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