Retail Experience Manager

1 day ago


Kollam, Kerala, India beBeeExperience Full time ₹ 25,00,000 - ₹ 50,00,000
Job Title: Retail Experience Manager

The Retail Experience Manager is responsible for ensuring seamless customer interactions within the retail experience center.

Key responsibilities include:

  • Maintaining retail standards and protocols in accordance with company policies.
  • Timely execution of stock and sample audits to ensure accuracy and completeness.
  • Ensuring high-level housekeeping and hygiene standards are consistently met.

In addition, the Retail Experience Manager will:

  • Maintain visual merchandising standards across the showroom floor.
  • Attend to customer inquiries and resolve complaints efficiently.
  • Provide timely updates to the retail operations team on a daily basis.
  • Ensure all operational checklists are accurately maintained.

The ideal candidate will possess:

  • A minimum of 6 months to 1 year of experience in retail store management.
  • Minimum 1 year of experience as a store manager in retail.
  • Furniture and Home Decor industry experience is preferred.
  • Proficiency in Microsoft Office and Google Suite applications.
  • Strong skills in store operations and SOP management.

To excel in this role, you should be able to:

  1. Manage multiple priorities effectively.
  2. Develop and maintain positive relationships with customers.
  3. Collaborate with the retail operations team to drive business results.


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