Customer Service Team Lead

The Customer Service Team Lead role at NKlusive offers an exciting opportunity to lead a team of customer advisors and drive exceptional customer experiences. As a key member of our team, you will be responsible for managing customer interactions, ensuring timely responses to inquiries, and providing solutions that meet customer needs.With 2-3 years of...

At Firstsource, we are seeking an exceptional Customer Service Team Lead to join our team in Hyderabad. This is a fantastic opportunity to take your career to the next level and make a meaningful impact on our clients' success.About UsWe are a leading provider of customized Business Process Management (BPM) services, trusted by 100+ leading brands worldwide....

Firstsource, a reputable company in the RP Sanjiv Goenka Group, offers an exciting opportunity as a Customer Service Team Lead. The role involves leading a team of customer service associates and ensuring they meet performance targets.As a key member of our team, you will be responsible for achieving all Key Performance Indicators (KPIs) and Service Level...

Company OverviewWe are a leading provider of customized Business Process Management (BPM) services. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across various industries.Our Clientele includes Fortune 500 & FTSE 100 companies, with operations in the US, UK, India, and Philippines.To learn more about our company...

Join Firstsource, a leading provider of customized Business Process Management (BPM) services, as a Senior Customer Service Team Lead. As part of our esteemed team, you will be responsible for overseeing a team of customer service associates and driving exceptional results.About UsWe are a trusted partner to over 100 leading brands across the US, UK, India,...

About UsFirstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team in Hyderabad. The successful candidate will...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team in Hyderabad. As a key member of our operations team, you will be responsible for leading a team of customer service associates and ensuring that they meet the highest standards of quality and performance.

About the RoleAs a Customer Service Team Lead with Firstsource, you will be responsible for leading a team of customer service associates and driving their performance to achieve excellent customer satisfaction and quality standards.Key ResponsibilitiesLead a team of 12-20 customer service associates and motivate them to achieve team SLA goalsAchieve all...

Job OverviewWe are seeking an exceptional Customer Service Team Lead to join our team at Ivy Comptech. As a key member of our service delivery team, you will be responsible for providing leadership and direction to ensure outstanding customer satisfaction.

At Firstsource, a leading provider of customized Business Process Management (BPM) services and an RP Sanjiv Goenka Group company, we are seeking a highly motivated and experienced Customer Service Team Lead to join our team. With a strong presence in the US, UK, India, and Philippines, we offer 'rightshore' delivery models covering complete customer...

At Firstsource, a leading provider of customized Business Process Management (BPM) services and an RP Sanjiv Goenka Group company, we are seeking a seasoned Customer Service Team Manager to lead our team of 12-20 customer service associates in Hyderabad.About the RoleWe offer a competitive estimated salary of ₹900,000 - ₹1,200,000 per annum, commensurate...

Job Title:We are seeking a highly skilled and experienced Customer Service Team Lead to manage our team of customer advisors. The successful candidate will be responsible for ensuring the timely response to customer enquiries, understanding customer requirements, and driving business growth.

Job DescriptionAward-winning Firstsource, a part of RP Sanjiv Goenka Group, is a leading provider of customized Business Process Management (BPM) services. As a trusted partner to over 100 prominent brands across the US, UK, India, and Philippines, we offer innovative solutions covering the entire customer lifecycle in verticals like Healthcare,...

Job Description:Job Title: Leading Customer Advisory TeamThe Customer Advisory Team Lead will be responsible for guiding a team of customer advisors in providing excellent customer service to prospective and existing customers. The team lead will ensure that all customer inquiries are addressed in a timely and professional manner, and that customer feedback...

Job OverviewWe are seeking an experienced Customer Service Team Manager to join our team at Firstsource. As a leading provider of customized Business Process Management (BPM) services, we deliver solutions that cover the complete customer lifecycle across various verticals.

Job DescriptionA leading provider of customized Business Process Management (BPM) services, Firstsource is a trusted custodian and long-term partner to 100+ leading brands. We offer solutions covering the complete customer lifecycle across various verticals.Key ResponsibilitiesLead a team of customer service associates and motivate them to achieve team...

We are seeking an experienced Customer Service Team Lead to join our team at GalaxEons in Hyderabad, India.As a key member of our customer service team, you will be responsible for managing the help desk teams and evaluating performance against established Key Performance Indicators (KPIs).You will ensure timely and accurate customer service on a daily...

Genpact, a global professional services firm, is driven by its purpose to create lasting value for clients.We are inviting applications for the role of Customer Service Team Lead in our FLM team.The Team Lead, Operations, is responsible for supervising a group of BPO associates and ensuring performance metrics are achieved.Main Responsibilities• Supervise...

OverviewFirstsource, a leading provider of Business Process Management (BPM) services, is seeking an experienced Customer Service Team Manager to join their team in Hyderabad. This role is ideal for individuals who possess strong leadership skills and a passion for delivering exceptional customer experiences.

Join 2coms as a Customer Service Team Lead and take your career to the next level. We are seeking an experienced leader who can manage and motivate a team of customer service representatives to achieve performance targets.Company OverviewWe are a leading Business Process Outsourcing (BPO) company that specializes in delivering high-quality services to...