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Leading Customer Advisory Team
2 months ago
Job Title: Leading Customer Advisory Team
The Customer Advisory Team Lead will be responsible for guiding a team of customer advisors in providing excellent customer service to prospective and existing customers. The team lead will ensure that all customer inquiries are addressed in a timely and professional manner, and that customer feedback is gathered and used to improve services.
Responsibilities:
- Manage a team of customer advisors to deliver exceptional customer service.
- Ensure all customer inquiries are answered within a set timeframe.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with other teams to ensure seamless customer experience.
- Develop and implement strategies to improve customer satisfaction.
