
Luxury Retail Professional
1 day ago
We are seeking a seasoned professional to join our Gurgaon store team as a Senior Client Advisor. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service.
This role requires end-to-end ownership of the AMARIS store, including building and managing relationships with High Net Worth (HNI) clients, developing and executing sales strategies, and fostering a positive and collaborative work environment that motivates and inspires the team to deliver outstanding customer service and exceed customer expectations.
The successful candidate will be responsible for overseeing all aspects of our retail operations, including handling customer inquiries, complaints, and escalations in a professional and timely manner, monitoring and analyzing sales performance, inventory levels, and other key performance indicators, and ensuring that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.
Key Responsibilities:
- End to end ownership of the AMARIS store
- Build and manage relationships with HNI clients
- Develop and execute sales strategies
- Foster a positive and collaborative work environment
- Handle customer inquiries and complaints
- Monitor and analyze sales performance
Requirements:
- Proven experience in luxury retail management
- Exceptional ability to sell and engage with HNI clients
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Results-oriented with a track record of driving sales and profitability
- Knowledge of fashion trends and luxury brands
Benefits:
- Opportunity to work with a prestigious luxury brand
- Chance to build long-term relationships with HNI clients
- Collaborative and dynamic work environment
Other Opportunities:
- Professional growth and development
- Competitive compensation package
- Employee recognition and rewards
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