Global HR Operations Specialist

2 days ago

Kanpur, Uttar Pradesh, India beBeeHR Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Global HR Operations Manager

Job Summary:

We are seeking an experienced professional to lead the delivery of scalable, efficient, and employee-centric HR services across our global operations. The successful candidate will drive transformation through process standardization, data-driven insights, and collaborative team leadership.

Key Responsibilities:
  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across our global entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.
  • Drive harmonization of HR processes and implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.
  • Ensure compliance with global labor laws, data privacy regulations, and internal governance standards.
  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with HR COEs, regional HR leaders, and business stakeholders to align operational goals with strategic priorities.
  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
Requirements:
  • Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
  • 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
  • Strong expertise in HR systems, process automation, and service delivery models.
  • Proven leadership in managing cross-functional, multicultural teams.

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