Hospitality Professional

4 weeks ago


Vizag, Andhra Pradesh, India AccorHotel Full time
Key Responsibilities:

As a Bartender at AccorHotel, you will be responsible for ensuring a seamless dining experience for our guests. This includes coordinating and assisting in opening and closing duties, ensuring all settings are completed according to standards and procedures prior to the start of operation.

Supervisory Role:
Assist management in supervising junior team members and casual labor, ensuring all tasks assigned or required in the outlet are carried out on time and according to instruction and departmental standards.

Guest Service:
Take and record restaurant reservations and cancellations in accordance with departmental standards, reconfirming reservations through phone calls or email on a daily basis. Take food and beverage orders according to guests' requirements and preferences, delivering food and beverage services in accordance with departmental standards and procedures.

Sales and Revenue:
Upsell and promote food and beverage offers at every available opportunity to maximize sales revenue, cross-selling other dining venues when the outlet is full. Try to remember individual patrons' names and their preferences to extend a personalized service.

Food Safety and Hygiene:
Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP). Collect food and beverage supply requisitions, ensuring that the stock collected is as per requisition.

Guest Relations:
Handle guests' complaints and comments tactfully and efficiently, reporting any complaints, incidents, or other irregularities to management. Supervise and assist in assigned work stations' activities and oversee the operation of the outlet in the absence of management.

Team Support:
Assist other Food and Beverage outlets with their operations during peak times or when required.

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