Hospitality Professional
3 weeks ago
We are seeking a skilled and attentive Bartender to join our team at AccorHotel.
This is a Full-time position, with no remote work options.
ResponsibilitiesKey Responsibilities:
- Coordinate and assist in opening/closing duties, ensuring all settings are completed according to standards and procedures prior to the start of operation.
- Assist management in supervising junior team members and casual labor, ensuring all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
- Take and record restaurant reservations/cancellations in accordance with departmental standards, reconfirming reservations through phone calls or email on a daily basis.
- Take food and beverage orders according to guests' requirements and preferences.
- Deliver food & beverage services in accordance with departmental standards and procedures.
- Ensure all food & beverage are served according to service standards.
- Upsell and promote food and beverage offers at every available opportunity to maximize sales revenue.
- Try to remember individual patrons' names and their preferences to extend a personalized service.
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
- Collect food and beverage supply requisition, ensuring the stock collected is as per requisition.
- Handle guests' complaints and comments tactfully and efficiently, reporting any complaints, incidents, or other irregularities to management.
- Supervise and assist in assigned work stations' activities, overseeing the operation of the outlet in the absence of management.
- Assist other Food & Beverage outlets with their operations during peak times or when required.
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