Accounts & Billing Collections Professional

5 days ago


Nellore, Andhra Pradesh, India beBeeAccountant Full time ₹ 30,00,000 - ₹ 50,00,000
Key Role: Accounts & Billing Collections Specialist

 

  • Responsibilities:

Deliver accurate and timely monthly billing statements for subscription-based services and usage. Verify pricing, discounts, and tax details before sending invoices.

 

  • Collections Process:

Send reminders and follow-up calls/emails to customers regarding overdue payments, record promises to pay, and escalate risks to the team. Support simple payment plans after internal approval.

 

  • Account Reconciliations and Cash Application:

Download daily settlements from payment gateways and banks, apply each receipt to the corresponding invoice, and clear short payments or unknown receipts within the agreed timeframe. Reconcile Stripe and bank statements to ensure accuracy.

 

  • Tax Compliance (Supporting Role):

Assist in creating Goods and Services Tax (GST) compliant invoices, manage e-invoicing and e-invoice reference numbers, verify Tax Deducted at Source (TDS) details, and collect certificates. Organize Foreign Inward Remittance Certificates or Bank Realisation Certificates for exports under a Letter of Undertaking.

 

  • Usage and Partner Cost Recovery:

Compile monthly usage data from systems and partner portals (e.g., WhatsApp, Google messaging, telecom partners). Match partner costs to customer billing and flag any discrepancies that affect margins.

 

  • Reporting and Month-End Close:

Update weekly reports on collections performance, aging of unpaid invoices, and open disputes. Prepare month-end schedules, including lists of unapplied cash and disputes.

 

  • Purchase Orders and Customer Portals:

Track purchase order status and balances. Upload invoices and backups to customer portals and resolve any rejections.

 

  • Customer Management and Renewals:

Maintain accurate customer master data (billing contacts, tax details, payment terms). Prepare renewal pro-formas and ensure timely release of invoices.

 

  • Processes and Systems Management:

Keep standard operating procedures and checklists current, raise data issues in the customer relationship management system or billing system, and keep folders structured and audit-ready.

 

  • Collaboration:

Work closely with Sales and Customer Success teams on purchase orders, renewals, and disputes; coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.



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