
Enterprise Account Strategist
4 days ago
Ride the AI Wave with Strategic Account Management
No more traditional customer support or chaotic roles. This is a strategic opportunity to own delivery for top accounts.
Work Directly with Founders, Product, and Engineering to:
- Drive Customer Outcomes
- Build Reusable Playbooks
- Influence Product Roadmap
Why Choose this Opportunity?
- Early Team → Huge Ownership and Fast Growth
- World-Class Founders Backed by Top VCs and Entrepreneurs
- AI-Native System of Intelligence for Enterprise Sales Teams
- Customers Love Our Work → Post-Product Market Fit Expansion Happening
- Learning Rocketship with GenAI, Behavior Science, and Full GTM Exposure
- ESOPs for Skin in the Game from Day One
Responsibilities:
- Run Onboarding and Ongoing Success for Top Accounts
- Solve Problems Fast and Anticipate Customer Needs
- Influence Product Roadmap through Real Customer Insights
- Track Health, Adoption, Renewals, and Upsell Signals
- Partner with Sales and Marketing for Expansion Plays
- Build Customer Success Processes, Content, and Playbooks from Scratch
Requirements:
- ~3 Years Experience in CS, Client Delivery, Consulting, or Ops
- Calm under Ambiguity: Startup Chaos Doesn't Faze You
- Think like an Owner: Proactive, Scrappy, Hands-on
- Join a Team Building the Future of Work
Location: Gurgaon — In-office 3 Days/Week
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