German Voice Process Customer Service Expert

3 weeks ago


Jaipur, Rajasthan, India Digi Upaay Solutions Pvt Ltd Full time

Job Details:

Job Title: Customer Service Agent - German Voice Process Specialist

Location: Adarsh Nagar, Jaipur

Salary: Up to 9 LPA

Experience: German Voice Process exp. Will be preferred

Key Responsibilities:

  • Provide excellent customer service to clients in German
  • Handle customer inquiries and resolve issues in a timely manner
  • Work in a 24/7 rotational shift environment
  • Meet sales targets and upsell/cross-sell products

Requirements:

  • Graduate degree
  • International voice experience of minimum 6 months
  • Excellent communication and upselling skills
  • Comfortable with rotational shifts and offs

Working Conditions:

6 days a week with rotational week offs

Excellent communication required.



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