Customer Service Representative

1 week ago


Jaipur, Rajasthan, India Cyfuture Full time

Job Responsibilities


1. Deliver exceptional customer service in a friendly and courteous manner at all times.
2. Possess in-depth knowledge about products and services to address customer inquiries effectively.
3. Enhance customer satisfaction by promptly resolving issues and addressing concerns.
4. Adhere to company policies, procedures, and regulatory guidelines while servicing customers.
5. Suggest effective ways to promote products and services, leading to increased customer satisfaction.
6. Ensure confidentiality of customer information and use it only for official purposes.

Skill Requirements


1. Excellent communication skills (written and verbal).
2. Strong customer service skills and analytical abilities.
3. Prior experience in BPO voice processes is preferred.
4. Basic computer knowledge is essential.

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