Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team in Jaipur. As a BPO Executive in our voice process, you will play a critical role in ensuring exceptional customer experiences.
Key Responsibilities:- Manage inbound and outbound voice calls to assist customers with their inquiries.
- Resolve customer issues efficiently and professionally to ensure high satisfaction.
- Maintain detailed records of customer interactions and updates in the system.
- Collaborate with team members to meet daily and weekly targets.
In order to succeed in this role, you must be able to handle rotational shifts, including night shifts, and work 5 days a week. The successful candidate will have excellent English communication skills, both spoken and written, as well as proficiency in basic computer operations.
Benefits:- Rotational (mostly night) shift schedule
- Five days per week working pattern
- Compensation package: ₹27,000 - ₹34,000 per month
- Accommodation for new joiners
- Cab facilities for convenient commuting
This is an excellent opportunity for those looking to kickstart or advance their career in customer service. If you possess the required skills and qualifications, please apply via email.
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