Service Delivery Expert

2 days ago


Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description\

This role is designed to deliver exceptional customer experiences on a daily basis. The ideal candidate will be responsible for handling customer support inquiries, ensuring high levels of customer satisfaction, and maintaining impeccable phone etiquette.

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The Customer Service Specialist will work closely with the team to provide personalized support and resolve customer issues efficiently. Strong problem-solving skills and the ability to multitask are essential for success in this role.

\\Required Skills & Qualifications\
  • \
  • Customer Support & Service Skills: Ability to handle customer complaints and concerns effectively\
  • Problem-Solving Abilities: Effective resolution of complex customer issues\
  • Phone Etiquette: Excellent communication and interpersonal skills for effective customer interaction\
  • Interpersonal Skills: Ability to build strong relationships with customers and colleagues alike\
  • Education: Bachelor's degree in a related field or equivalent experience\
  • Additional Requirements: Previous experience in a similar role is highly desirable but not necessary


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