
Technical Service Delivery Specialist
2 days ago
As a service professional, you will be responsible for delivering exceptional customer experiences through service contracts and project management.
- Drive business growth by identifying opportunities to expand existing customer relationships.
- Optimize profitability by effectively managing projects and contracts.
- Ensure seamless cash flow management for assigned projects.
- Collaborate with the sales team to generate leads, reduce costs, and enhance customer connections.
- Acquire and retain top talent within the organization while fostering a positive work environment.
- Plan and execute resource allocation strategies to maximize productivity.
- Develop and implement training programs to enhance technical knowledge among service delivery team members.
- Maintain accurate records for internal and external audits to guarantee compliance with business processes.
- Implement and enforce strict safety protocols in accordance with EHS policies.
- Service Contract Management: Manage service contracts to ensure customer satisfaction and drive business growth.
- Project Management: Lead projects from initiation to completion, ensuring timely delivery and budget adherence.
- Team Collaboration: Foster strong working relationships with cross-functional teams, including sales, marketing, and operations.
- Talent Acquisition and Retention: Identify, acquire, and retain top talent within the organization.
- Resource Allocation: Plan and execute resource allocation strategies to optimize productivity and efficiency.
- Training and Development: Develop and implement training programs to enhance technical knowledge among service delivery team members.
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