Reservations Manager Position

4 days ago


Guntur, Andhra Pradesh, India beBeeExecutive Full time ₹ 4,20,000 - ₹ 4,80,000

Job Title: Reservations Executive

We're a hospitality start-up currently managing boutique properties. Our goal is to set up an end-to-end reservations process and create the foundation for growth.

Responsibilities:
  • Manage reservations across various channels.
  • Handle guest communication via calls, emails, and WhatsApp.
  • Maintain accurate data on property management systems and online travel agencies.
  • Verify property listings and ensure rates, availability, and content are updated.
  • Create standard operating procedures, email templates, and booking process documents.
  • Review guest communication for tone and accuracy.
  • Coordinate with property managers for smooth check-ins and special requests.
  • Maintain daily/weekly/monthly booking and revenue reports.
Required Skills:
  • Degree/Diploma in Hotel Management.
  • 3+ years in reservations/front office in hospitality.
  • Strong understanding of online travel agency extranets.
  • Understanding of property management systems and rate management.
  • Excellent communication skills (English; other languages a plus).
  • Proficient in Microsoft Excel, Google Sheets, and email drafting.
  • Detail-oriented, proactive, and willing to learn in a start-up environment.


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