
Reservations Specialist
3 days ago
Our ideal candidate will possess a unique blend of skills and attributes, making them an excellent fit for this role.
Key responsibilities include assisting customers with hotel bookings, managing reservations, providing information on availability and pricing, and ensuring seamless operational coordination.
To excel in this position, the successful candidate will require strong communication skills, attention to detail, and a passion for delivering exceptional customer service.
The ideal candidate will be proactive, customer-oriented, and able to work effectively in a team environment under pressure.
We are seeking an individual who possesses:
- Proven experience in reservations, sales, or customer service, preferably in the hospitality industry
- Bachelor's degree in Hospitality, Business Administration, or a related field
- Excellent negotiation and communication skills
- Strong customer service orientation with a focus on delivering exceptional experiences
- Ability to analyze market trends and adapt pricing strategies accordingly
- Proficient in using reservation management software and tools
- Detail-oriented with strong organizational and multitasking abilities
Zolo is an ideal workplace that values learning and growth, offering employee-friendly policies and a talented team of professionals who are passionate about excellence and supporting one another.
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