Customer Support Specialist

3 weeks ago


Hyderabad, Telangana, India Gamut HR Solutions Full time

Company Overview

Gamut HR Solutions is a leading provider of human resources consulting services, specializing in connecting talented individuals with ideal job opportunities. Our goal is to empower candidates to reach their full potential and provide them with the best possible career prospects.

Job Overview

We are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team at Gamut HR Solutions. As a critical member of our customer support team, you will be responsible for delivering exceptional service to our clients, responding to their inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Provide top-notch customer service, ensuring that all client needs are met and exceeded
  • Manage customer accounts and maintain accurate records of all interactions
  • Collaborate with cross-functional teams to ensure seamless service delivery and maximum customer satisfaction
  • Identify areas for improvement and suggest process enhancements to enhance the customer experience

Requirements

  • 1-3 years of experience in a customer support role
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to multitask
  • Ability to work independently and as part of a team

About Us

Gamut HR Solutions is a leading HR consultancy firm dedicated to helping candidates find their perfect job match. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for this position.



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