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Voice Support Specialist

2 weeks ago

Anantapur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 42,00,000 - ₹ 43,50,000
Job Description

We are seeking a skilled Voice Support Specialist to join our team.

This role involves providing exceptional customer service and support via phone calls.

You will be responsible for updating CRM systems, making outbound calls daily using provided leads, verifying and screening prospective customer data, capturing additional information, and assessing customer interest in our products.

Working closely with the Sales team is also a key aspect of this position.

Your goal will be to ensure lead accuracy and quality before handing off to counsellors.

Required Skills and Qualifications
  • Bachelor's degree or equivalent
  • Strong spoken English communication skills
  • Comfortable working US shift timings
  • Highly energetic and interested in career growth
Benefits
  • Growth opportunities in a fast-paced environment
  • A supportive team and positive work culture
  • The opportunity to work with a leading edtech brand on a global platform
  • Mentorship from industry professionals
  • Monthly engagement activities and recognition programs
  • Uncapped growth potential
Others

Our company prides itself on its ability to guide working professionals in unlocking their academic and career potential while effectively managing their professional responsibilities and upgrading their skills & education simultaneously. We strive to create a positive work environment that fosters growth and development.